InSource was established more than a decade ago to deliver expert technical resources. As an owner-operated professional services firm, we’re dedicated to creating lasting partnerships with clients that deliver real value.
Mark Lafond
President and CEO
As a Founder and President of InSource, Mark oversees the Technology Solutions and Professional Staffing organizations. Mark has successfully built and led both business development and operation units, and his firm has emerged as one of the fastest growing, privately held companies in the Philadelphia region. That rapid client and revenue growth has earned InSource awards and honors, including national recognition in the esteemed Inc. 500 and induction into the Philadelphia100 Hall of Fame for Fastest Growing Companies.
Mark began his professional career in Public Accounting at Laventhol&Horwath. After spending the early part of his career in accounting and finance, Mark moved to sales and marketing roles in the telecommunications and computer industry. Prior to starting InSource, Mark spent seven years in a Business Development role with Bell Atlantic Business Systems Services, which later became DecisionOne. His strategic management expertise spans diversified industries from Fortune 500 companies to small/mid-sized start-ups. Mark’s leadership focus on long-term client relationships has led to a track record for translating complex business requirements into solutions with measureable results.
Mark holds a Bachelor’s Degree from LaSalle University where he majored in Accounting and Marketing.
Nigel Blower
COO
Nigel is an experienced project and program manager, with a track record in delivering complex IT projects on time and to budget. He has performed extensive process re-engineering, with a track record in delivering process improvements which drop directly to the bottom line. He is an accomplished IT consultant, with subject matter expertise in Enterprise Resource Planning (ERP) systems and associated infrastructure, organization, and processes (including outsourcing). His functional expertise includes program and project management, IT organization & processes, ERP selection, planning, implementation and operation, engineering and maintenance. His industry experience include Forest Products, Oil & Gas, Chemicals, and Utilities.
Joseph Ward
Principal, Client Delivery
Joseph Ward, a Founder and Managing Principal of InSource, Inc., has played a central role in the growth of the firm’s staffing services from its inception through its evolution into a respected provider of professionals forInformation Technology, Accounting and Finance assignments. His responsibilities include not only managing the recruiting process but also the daily operations of larger clients. Through development of Strategic Account Initiatives, he has delivered successful, large-scale staffing plans for their clients. Within InSource, Joe has built and managed a talented group of recruitment professionals. His implementation of key automation and productivity tools make InSource the leader in cutting-edge staffing processes.
Joe also focuses on cross-company business development and entry strategies for new markets and technology. With twenty years of management experience in building and developing talented professional staffs, he manages teams that have consistently outperformed competition and delivered complex services successfully.
David Silverstein
Managing Partner, Business Development
As Managing Partner of Business Development for InSource Technology Solutions (ITS), David has responsibility for building and sustaining client relationships. He brings more than eighteen years of experience in business development, client and account management at the CXO level to this new role. Before joining ITS, he spent four years at Anexinet and twelve years at Sun Microsystems (now Oracle), serving in Account Executive/Relationship Manager roles.
David, who received a BA from Temple University, also applies his IT knowledge and business experience in community service. He teaches for ITWorks, an NPower program that helps at-risk young people gain the technical and communication skills they need to qualify for job opportunities.
Ben Freedman
Managing Director, Infrastructure Solutions
Ben is an experienced twenty-year veteran in the Information Technology industry specializing in Workflow design, IT architecture, Data Center strategy and migrations, Disaster Recovery strategy, and business integration assessment.
Previously, he was the Vice President, Technology, of Serco and was responsible for developing strategic IT planning for North America, and part of the global Technology Board, envisioning and implementing long term technical direction for a multibillion dollar international corporation. He was responsible for design, development, and implementation management of customer technology integration with Serco systems and processes, including the standup of the largest Whole Agency Outsourcing public/private partnership to date in Canada. He also had budgetary and management responsibility of Serco’s North American Technology initiatives and staff. Mr. Freedman was also a member of the Serco Global Acquisition team, responsible for technical due diligence for large corporate acquisitions. Post acquisition he led the workflow and process integration teams for Information Technology, Finance, and Human Resources.
Ben has a varied and diverse work history dedicated to delivering business technology solutions focused on improving efficiency via effective integration business processes. His twenty-plus-year career includes positions ranging from software developer, to owner of a Systems Development and Infrastructure Architecture consulting practice, to Director of IT Architecture for Day and Zimmermann.
Past initiatives under his leadership include the assessment, design, and implementation of large scale security and messaging platforms, ERP environments, Voice over IP telephony, and implementation of systems and processes required by regulatory agencies. Ben’s career focus is solving real world business problems by delivering solutions that show measurable financial and operational value.
Dan Gale
Managing Director, Strategy & Governance
Dan has more than twenty years experience in IT management, international program and project management, and business systems and infrastructure analysis and implementation. He has built an accomplished record of working with senior business leaders and IT organizations in managing project portfolios and using demand management methodologies to track and prioritize new and existing initiatives. He also has extensive experience with program and project management, and the design and establishment of an IT organization and IT processes based on industry standards (ITIL).
Dan’s experience includes a role as Director of IT at a global consumer products and technology company. His program management experience includes the leadership of multi-year global program to consolidate HR systems in seventy-eight countries to a single SAP platform based on mySAP 2005. He has led the planning and controlling of multiple ERP implementations, including a global program for migration of legacy ERP systems to SAP on a single North American-wide platform. He has also managed infrastructural projects, including WAN implementations and consolidations, VPN and remote access provision, network management, and more.
610-592-0800